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Vital Pleasures

Public offer

Contract-offer
Payment
Delivery
Private entrepreneur (PE) Khokhlova Anna, represented by an online store https://vital-pleasures.com (hereinafter referred to as the SELLER), publishes this agreement, which is a public offer agreement addressed to both individuals and legal entities (hereinafter referred to as the Customer) about the following:
Article 1. The subject of the contract is the offer.
1.1. The SELLER agrees to transfer ownership to the CUSTOMER, and the CUSTOMER agrees to pay for and accept the GOODS ordered in the online store https://vital-pleasures.com (hereinafter referred to as the PRODUCT).
Article 2. General terms
2.1. The present text constitutes a public offer (in accordance with Article 435 and part 2 of Article 437 of the Civil Code of the Russian Federation).
2.2. Placing ORDER on the website https://vital-pleasures.com is the unconditional acceptance of this Agreement, and hereby the Customer becomes the Party of the public agreement.
2.3. GOODS purchase and price calculation are generated/completed by automated methods on the website https://vital-pleasures.com
Article 3. Product features.
3.1. Due to technological specifics, the PRODUCT outfit and packaging may differ from the one presented on the website.
Article 4. The price of THE GOODS.
4.1. Prices are fixed in the currency of the buyer's country per unit of goods and cover customs duties and taxes.
4.2. Delivery rates are calculated on the website for each shipment, depending on its weight dimensions.
Article 5. Payment for THE GOODS.
5.1. Terms of payment for the goods: non-cash, 100% prepayment.
5.2. By clicking the «Order» button the Customer shows a full and absolute acceptance of the present offer (hereinafter referred to as - Acceptance). The agreement shall be deemed to have been made once the Seller accepts the payment accurately performed by Customer on the website https://vital-pleasures.com.
100% pre-payment is accepted at the moment Customer agrees to pay the price of the GOODS under the SELLER's current account according to the details specified in clause 13 (Store details) of this AGREEMENT.
5.3.The delay in payment by the CUSTOMER FOR THE period of more than 5 (five) days is a material violation of this agreement. In this case, the SELLER has the right to unilaterally refuse to perform the DEAL by notifying the CUSTOMER.
5.4. The GOODS are delivered to the CUSTOMER at the prices, name, in the quantity in accordance with the invoice paid by the CUSTOMER.
Article 6. Delivery of THE GOODS.
6.1. Delivery of GOODS to the CUSTOMER is at the address and within the time indicated on the website when ORDERING, either the CUSTOMER picks up the goods from the point of delivery of the order (chosen in the proposed the list on the website).
6.2. The delivery tariff is determined on the website at the time of shipping and depends on weight of shipment including packaging, as well as the recipient's address, or selected pick-up point.
6.3. If CUSTOMER is unable to accept/pick up the GOODS SELLER may consider this as refusal to fulfill the CONTRACT.
6.4 Upon receipt of the goods through the delivery service or at the pick-up point, the CUSTOMER checks the packaging. In case of mechanical and other damages, the CUSTOMER makes a claim to the delivery service and immediately sends a notification of this fact by the email Info@vital-pleasures.com.
6.5. Upon receipt of the goods, the CUSTOMER opens the parcel and checks the name, appearance, quality, quantity of the contents, the absence of external defects in the product packaging.
6.6. In case of loss of the shipment, damage while delivery, inconsistency in the order with the ordered one or defects (external defects of the goods are: damaged packaging, smudges, chips on the packaging, impacted structure of the GOODS), The CUSTOMER has the right to make a claim in the presence of the courier "about the non-conformity of the goods/non-attachment of part of the order", and within 10 (ten) days send information about the discrepancy to the email address Info@vital-pleasures.com by specifying the order number and attaching photos confirming the fact of damage to the goods.
6.7. In case the shipment has no damages/misorts, the CUSTOMER signs the receipt in the bill of lading.
* External defects of the product are: damaged or crumpled packaging, smudges, chips on the packaging, changed color or structure of the product.
Article 7. Guarantees for the goods.
7.1. For all products sold in the website https://vital-pleasures.com there are all necessary quality certificates and sanitary and hygienic conclusions.
7.2. The validity period of the PRODUCT is set by the manufacturer and indicated on the product label.
Article 8. Rights and obligations of the Parties.
8.1. The SELLER undertakes:
8.1.1. Not to disclose any personal information of the CUSTOMER and not to provide access to this information to third parties, except in cases provided for by Russian legislation.
8.1.2. Provide the CUSTOMER with the opportunity to receive free telephone consultations at the phone number indicated on the store's website https://vital-pleasures.com. The scope of consultations is limited to specific issues related to the execution of the ORDER.
8.1.3. The SELLER reserves the right to change this AGREEMENT unilaterally until the moment of its conclusion.
8.2. The CUSTOMER undertakes:
8.2.1. Before the acceptance of the AGREEMENT, read the TERMS of the public offer, payment and delivery conditions on the store's website https://vital-pleasures.com.
8.2.2. Provide reliable information about yourself (full name, contact phone numbers, e-mail address) and details for the delivery of the GOODS.
8.2.3. Accept and pay for the GOODS within the terms specified in this AGREEMENT.
Article 9. 9.1. The Parties are responsible for non-performance or improper performance of this AGREEMENT in accordance with the procedure provided for by this AGREEMENT and the current legislation of the Russian Federation.
9.2. The Seller is not responsible for the delivery of the ORDER if the CUSTOMER provides incorrect delivery address.
9.3. The SELLER is not responsible if the CUSTOMER's expectations about the properties of the GOODS were not justified.
9.4. The SELLER is not responsible for partial or full damage/ loss of shipment in case of force majeure.
9.5. The CUSTOMER placing an ORDER, is responsible for the accuracy of the information provided about himself, and also confirms that he has read and agrees to the terms of this AGREEMENT.
9.6. All disputes and disagreements arising during the performance of the PARTIES ' obligations under this Agreement are resolved through negotiations. If it is impossible to eliminate them, the PARTIES have the right to apply for judicial protection of their interests.
Article 10. Return and exchange of goods.
10.1. Perfumery and cosmetic products of the Russian Federation are not subject to return and exchange, according to the decree of the Government of the Russian Federation No. 55 of January 19, 1998.
Article 11. Force majeure circumstances.
11.1. The Parties are released from liability for non-performance or improper performance of obligations under the Agreement for the duration of force majeure. Force majeure is understood as extraordinary and insurmountable under these conditions circumstances that prevent the PARTIES from fulfilling their obligations under this Agreement. These include natural phenomena (earthquakes, floods, etc.), circumstances of public life (military actions, states of emergency, major strikes, epidemics, etc.), prohibitive measures of state bodies (prohibition of transportation, currency restrictions, international sanctions of the ban on trade, etc.). During this time, the PARTIES do not have mutual claims, and each of the PARTIES assumes its own risk of the consequences of force majeure.
Article 12. The term of the contract.
12.1. This AGREEMENT comes into force from the moment of placing an order on the website https://vital-pleasures.com, and ends with the full fulfillment of the obligations by the PARTIES.

Article 13. Details of the online store.
IP Khokhlova Anna Mikhailovna
TIN 772377367867
OGRNIP 321774600235195
BIC 044525999
Moscow JSC "Tochka"
K / c: 301018108452500000999
Payment terms

Payment terms are 100% prepayment on the website by credit card, Web Money, Paypall services. The receipt of funds is provided by the electronic payment system, which guarantees high security of operations, confidentiality of personal data and instant crediting without commission.

Within 3 (three) business days from the date of FUNDS ACCEPTANCE on the SELLER’S account, we will transfer your order to the delivery service. For your convenience, you can track the delivery status by the AWB ID or get SMS notifications.
Delivery terms and options:

* Courier delivery:
  • Russian Post: from 7-12 days (depends on destination)
  • SDEK from 4-5 days (depends on the destination)
  • The delivery cost and terms depend on the weight dimensions of the shipment and the destination.

*Pick up point
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